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  Public Ticket #2433038
Order Details Error
Closed

Comments

  • KamisoriShears started the conversation
    June 8, 2020 at 4:34pm

    Hello, 

    In woocommerce order details, it gets a critical error. It seems like it can't get the correct data or something. It works fine when I change to another theme. You theme seems to be complicating the website. Help please. 

  •   KamisoriShears replied privately
  •  7,092
    Oliver replied
    June 9, 2020 at 6:44am

    Hi,

    pls. provide wp-admin and FTP access

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  •   KamisoriShears replied privately
  •  7,092
    Oliver replied
    June 10, 2020 at 9:25am

    Hi,

    pls. contact your hoster and ask him FTP access. 

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver