Comments atharan started the conversationJuly 25, 2020 at 2:41amHelloI'm trying to import a theme demo but it keeps show me an issueit says "Problem occured by processing the ajax request"I talked to the hosting support, but they didn't know how to solve this problem.I tried lots of demos and different import option but still the same issueplease help. I really need to import a demo to start setting up my site.Kind regards. 7,092Oliver repliedJuly 27, 2020 at 9:05amHi,pls. provide wp-admin access and link to the page you need to import.Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. Regards, Oliver atharan replied privately 7,092Oliver repliedJuly 27, 2020 at 2:22pmCan you set admin dashboard to the ENG lang?Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. Regards, Oliveratharan repliedJuly 27, 2020 at 6:11pmsure. 7,092Oliver repliedJuly 28, 2020 at 12:28pmHi,Sorry for delay, can you attach error logs from your server?Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. Regards, Oliver 7,092Oliver repliedJuly 28, 2020 at 12:29pmAs you can see import is done:https://atharan.net/But with some small issues seems like because of the poor speed server...Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. Regards, Oliveratharan repliedJuly 28, 2020 at 12:50pmThank you so much.From now on, can I import other demos without having this problem ?Because I don't want to do anything that cause any problem.Kind regards. 7,092Oliver repliedJuly 28, 2020 at 1:02pmYou need to start the import few times until you get success notice... Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. Regards, Oliver Sign in to reply ...
Hello
I'm trying to import a theme demo but it keeps show me an issue
it says "Problem occured by processing the ajax request"
I talked to the hosting support, but they didn't know how to solve this problem.
I tried lots of demos and different import option but still the same issue
please help. I really need to import a demo to start setting up my site.
Kind regards.
Hi,
pls. provide wp-admin access and link to the page you need to import.
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Regards, Oliver
Can you set admin dashboard to the ENG lang?
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Regards, Oliver
sure.
Hi,
Sorry for delay, can you attach error logs from your server?
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Regards, Oliver
As you can see import is done:
https://atharan.net/
But with some small issues seems like because of the poor speed server...
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Regards, Oliver
Thank you so much.
From now on, can I import other demos without having this problem ?
Because I don't want to do anything that cause any problem.
Kind regards.
You need to start the import few times until you get success notice...
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Regards, Oliver