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  Public Ticket #2567392
Transfer of support to client
Closed

Comments

  • musicrespons started the conversation
    October 12, 2020 at 3:10pm

    I just renewed the support contract for the theme, but the customer would like to manage this themselves.  How do I transfer this to them and allow them to renew support themselves in the future without my intervening?

  •  7,280
    Oliver replied
    October 13, 2020 at 8:21am

    Hi,

    We don't have access to your license, pls. try to contact envato support team with this issue.

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver