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  Public Ticket #2581191
Logo not showing
Closed

Comments

  • NDULZ started the conversation

    Hi,

    Our logo and the gem logo do not show on our site.

    The logo seems to be linked via an http link and the browser is rejecting it as they require https links.

    Kind assist

  •  7,092
    Oliver replied

    Hi, 

    The problem in SSL, after you activate it you need to set https connection instead of the http in the general options, after the change, click save in the theme options to apply your settings (in the theme options) to the SSL connection.

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  • NDULZ replied

    Resolved the problem by changing the WordPress Address URL and Site Address URL were set to "https://...".

  • NDULZ replied

    Thanks Gregor just saw this after resolving the issue. Hadn't refreshed the page.

  •  7,092
    Oliver replied

    You're welcome!

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver