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  Public Ticket #2583187
Plug-in Incompatibility
Closed

Comments

  • Giarcza started the conversation

    Good day

    I am trying to integrate the Bookly Pro plug-in into The Gem and every time I do this something goes horribly wrong with the theme. Once I load the Bookly Plug-in, it will work for a while and then it kicks me out of the wordpress Dashboard. Now it will not even load the Dashboard, but gives me an Internal Server Issue warning.

    Do you have any other tickets which have the same issues? Do you know anyone who has successfully integrate Bookly into their theme?

    Your input would be appreciated.

  •  7,092
    Oliver replied

    Hi,

    pls. give me wp-admin and FTP access, I'll check it out

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  • Giarcza replied

    Good Day Gregor,

    The Url to the WP Admin is: http://wordpress.helloduesseldorf.com/wp-admin/
    The Password is: HelloDuessel

    Currently the Bookly plugin has been removed as this is the only way I can access the admin, when Bookly is installed I get a constant Internal Error Message.

    I have also messaged Bookly Support  and I will await their response as well.

    I will also get in touch with the Hosting Service Provider and see if it is not a setting within the cPanel on their end.


    Kind Regards,

    Craig Ellis


  •  7,092
    Oliver replied

    Hi,

    pls. activate the plugin and give me FTP access, I'll check the error.

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver