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  Public Ticket #2587213
elementor editor menu not loading
Closed

Comments

  • danholmes11 started the conversation

    the elementor editing menu wont load and I can only use it in safe mode. I have followed your instructions on the standard things to try but with no success.

    It occurred after installing woocommerce plugin, this causes a server error. I uninstalled all plugins used WP-Reset to wipe the sites data them reinstalled everything but again elementors editing console wont load.

    I get these errors in the elementor log:

    PHP: showing 2 of 2

    PHP: 2020-10-31 15:45:49 [notice X 1][/home/cluster-sites/3/h/hwsalon.co.uk/public_html/wp-content/plugins/elementor/core/common/modules/ajax/module.php::171] Undefined index: data [array ( 'trace' => ' #0: ElementorCoreLoggerManager -> shutdown() ', )] PHP: 2020-10-31 16:16:15 [error X 1][/home/cluster-sites/3/h/hwsalon.co.uk/public_html/wp-content/plugins/elementor/core/common/modules/ajax/module.php::265] Out of memory (allocated 128753664) (tried to allocate 13610296 bytes) [array ( 'trace' => ' #0: ElementorCoreLoggerManager -> shutdown() ', )]

    JS: showing 1 of 1

    JS: 2020-10-31 16:16:27 [error X 1][http://www.hwsalon.co.uk/wp-content/plugins/elementor/assets/js/frontend-modules.min.js?ver=2.9.14:2:59860] Cannot read property 'toJSON' of null

    can anyone help please?

     

  •  7,092
    Oliver replied

    Hi,

    Replied in another ticket.

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver