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  Public Ticket #2594576
admin password reset
Closed

Comments

  • Renee started the conversation

    HI There,

    I have requested assistance with resetting my admin password I received a generic email reply stating the password was rest. However, I'm still unable to login or change the password. I have also made a second request for assistance regarding the matter and have not received a response. Please provide the. information requested I would greatly appreciate a through response. I purchased the support plan when I purchased the theme. I look forward to your response.

    Thank you,


  •  7,122
    Oliver replied

    Hi,

    Replied in another ticket.

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver