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  Public Ticket #2606260
Logo does not appear
Closed

Comments

  • claudiopardal started the conversation

    Hi,

    On some computers, the logo where it is located on the menu doesn't appear.
    And the fonts aren't being loaded.
    What i can do to resolve the problem?
    I appreciate your help

  •  7,092
    Oliver replied

    Hi, 

    The problem in SSL, after you activate it you need to set https connection instead of the http in the general options, after the change, click save in the theme options to apply your settings (in the theme options) to the SSL connection.

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  • claudiopardal replied

    Thanks, we will verify when the ssl is activated

  •  7,092
    Oliver replied

    Feel free to contact us if you need help.

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver