Hello Summer Sale!
Exclusive season-opening discount on TheGem theme.
Limited time offer.
Get Now

Okay
  Public Ticket #2621357
The package could not be installed. No valid plugins were found. Plugin installation failed.
Closed

Comments

  • inadeemhrs started the conversation
    December 4, 2020 at 1:13pm

    Installing plugin from uploaded file: TheGem_WPBakery.zip

    Unpacking the package…

    Installing the plugin…

    The package could not be installed. No valid plugins were found.

    Plugin installation failed.

    Return to Plugin Installer

  •  7,280
    Oliver replied
    December 4, 2020 at 1:21pm

    Hi,

    It's not the plugin, it theme...

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  • inadeemhrs replied
    December 4, 2020 at 1:29pm

    There is aplugin which you provided elementor and wpbakery its not getting installed

  • inadeemhrs replied
    December 4, 2020 at 1:31pm

    Installing theme from uploaded file: themeforest-94cb5r7s-thegem-creative-multipurpose-highperformance-wordpress-theme.zip

    Unpacking the package…

    Installing the theme…

    The package could not be installed. The theme is missing the style.css stylesheet.

    Theme installation failed.

  •  7,280
    Oliver replied
    December 6, 2020 at 9:26am

    Hi,

    Sorry for delay, pls. give me wp-admin access.

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver