(Posting here, cause no answer yet on the private ticket and in bit of hurry).
I am trying to set up a new website, but got the notion that i've exceeded the number of activations. When checking i saw i had 3 activations running.
1. Is this the max amount?
2. I deactivated one of the 3. It now says in the license manager; 2 activated. Yet i still can't continue with activating my new site. Despite having now only 2 instwad of 3 activations running. Why is that?
One regular license allows you to use TheGem on one localhost, one development and one final production website. pls. login at https://codex-themes.com/thegem/license_manager/ and deregister this purchase code from the installations where you don't need it.
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Hi there.
(Posting here, cause no answer yet on the private ticket and in bit of hurry).
I am trying to set up a new website, but got the notion that i've exceeded the number of activations. When checking i saw i had 3 activations running.
1. Is this the max amount?
2. I deactivated one of the 3. It now says in the license manager; 2 activated. Yet i still can't continue with activating my new site. Despite having now only 2 instwad of 3 activations running. Why is that?
Hi,
take a look:
https://codex-themes.com/thegem/documentation/#license-terms
One regular license allows you to use TheGem on one localhost, one development and one final production website. pls. login at https://codex-themes.com/thegem/license_manager/ and deregister this purchase code from the installations where you don't need it.
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Regards, Oliver