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  Public Ticket #2642729
Problem using themes
Closed

Comments

  • boostklicks started the conversation
    December 27, 2020 at 9:55pm

    Hi, I am having issues using the product landing and creative landing pages on TheGEM theme.

    When I install I see an error message about an "error processing the ajax request" (see attached screenshot).

    I already spoke/chatted with Bluehost and we ensured that the local PHP settings were updated.

    I am still receiving this error message. 

    Please help.

  •  7,122
    Oliver replied
    December 28, 2020 at 7:09am

    Hi,

    pls. give me wp-admin and FTP access.

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver