Our website is not live yet, but we have installed a plugin to allow us to hide a menu item if the user is not logged in. However the conditional tags option is not showing in the menu, the theme is not allowing any plugin to work in this way.
How do we enable this, we have tried the ifmenu plugin and also another and both are giving no options in the menu?
I see it's a compatibility issue, simplest workaround: activate the default theme, make all the menu settings, activate gem theme, nothing will be lost. We'll try to fix this issue in the future theme udpates.
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Our website is not live yet, but we have installed a plugin to allow us to hide a menu item if the user is not logged in. However the conditional tags option is not showing in the menu, the theme is not allowing any plugin to work in this way.
How do we enable this, we have tried the ifmenu plugin and also another and both are giving no options in the menu?
Are we missing anything?
Hi,
pls. provide wp-admin access and add few screenshots to describe the issue.
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Regards, Oliver
Hi,
I see it's a compatibility issue, simplest workaround: activate the default theme, make all the menu settings, activate gem theme, nothing will be lost. We'll try to fix this issue in the future theme udpates.
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Regards, Oliver