Take your website
To the next level
Discover our newly launched customization services and elevate your web projects to new heights.
Delegate tasks, save time, and unlock the power of professional WordPress outsourcing.

Okay
  Public Ticket #2705138
AJAX stopped working
Closed

Comments

  • biernat_a started the conversation

    Hi,

    AJAX stopped working on my website. I contacted my hosting provider (kinsta.com) and they said that this issue appears to be theme related, and advised me to contact the theme developer. 

    "Load more" button doesn't work. There's are just these constantly swirling circles. And when I click on the categories (Food Photography, Interior Photography, etc.) nothing changes.

    I've tried incognito mode, different browsers (Chrome, Microsoft Edge), desktop, mobile. It appears to work properly from time to time, but usually it doesn't work.

    Could you have a look?

    Thank you!

  •  7,092
    Oliver replied

    Hi.

    pls. give me wp-admin and FTP access

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  • biernat_a replied

    Hi Gregor,

    I heard back from the web host, and it turned out that there was a problem with their caching, CDN and WP Rocket plugin working together.

    We can close this ticket.

    Best regards,

    Adam

  •   biernat_a replied privately
  •  7,092

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  • biernat_a replied

    Hi Gregor,

    The issue has been solved. It wasn't theme related. There were some problems with redirection. Because of this CORS policy prevented loading AJAX. 

    Best regards,

    Adam

  •  7,092
    Oliver replied

    Hi Adam,

    Thank you for letting know.

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver