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  Public Ticket #2715920
Theme Import
Closed

Comments

  • tipsysmino started the conversation
    March 10, 2021 at 11:11am

    I have made all the necessary settings in my php.ini file as required by the theme. Am running on localhost, testing before deploying. anytime i import eg: banking and finance theme. I GET THE ATTACHED ERROR (errorImport.png). Kindly check and revert as this is very urgent for us.

    Thanks

  •  7,092
    Oliver replied
    March 10, 2021 at 12:35pm

    Hi,

    Does import starts or crashing after 1-2 sec?

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  • viragemultimedia replied
    March 11, 2021 at 3:39pm

    Same thing for me

  • tipsysmino replied
    March 11, 2021 at 6:33pm

    No its starts loading and then gives the error.

  •  7,092
    Oliver replied
    March 12, 2021 at 7:43am

    Hi,

    Try to start import few times till you get success notice 

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver