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  Public Ticket #2743516
Can't write to custom.css
Closed

Comments

  • Miro Hristov started the conversation

    Hello I just purchased the theme last night:

    I get the following in my dashboard whenever I try to save Theme Options:


    TheGem's styles cannot be customized because file "/var/www/vhosts/.../wp-content/themes/thegem-elementor/css/custom.css" cannot be modified. Please check your server's settings. Then click "Save Changes" button
    


    When I first login I also get this:


    WARNING: custom.css file is missing in your TheGem installation. Custom.css is important for proper functioning of TheGem. Please regenerate it now. All your settings will remain, this action will not affect your setup.


    The file is writable via Appearance>Theme Editor and I set chmod to 777 with same group and user as php user.


    Any idea what it is? 

    Other themes work and save settings just fine.


  •  7,092
    Oliver replied

    Hi

    Sorry for delay, pls. give me wp-admin and FTP  access, I'll check it out

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver