Public Ticket #2763633 TheGem Theme Elements (for Elementor) is causing elementor does not work as expected Closed
Comments 1alexmendivil23 started the conversationApril 29, 2021 at 5:26amWhen "TheGem Theme Elements (for Elementor)" is active, elementor does not work as expected, the left sidebar keeps loading forever. please help me with this issues, my client is pressuring me since this morning because of this issues. 7,122Oliver repliedApril 29, 2021 at 9:27amHi,pls. give me FTP accessPlease note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. Regards, Oliver alexmendivil23 replied privately 1alexmendivil23 repliedApril 30, 2021 at 1:51amI found the issue, it was related to a single post that occupies more than 1gb. I have deleted that post and now my page works as before, you can close this ticket. Thanks!1 Like 7,122Oliver repliedApril 30, 2021 at 8:37amHi,ok, thank you for letting knowPlease note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. Regards, Oliver Sign in to reply ...
When "TheGem Theme Elements (for Elementor)" is active, elementor does not work as expected, the left sidebar keeps loading forever.
please help me with this issues, my client is pressuring me since this morning because of this issues.
Hi,
pls. give me FTP access
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Regards, Oliver
I found the issue, it was related to a single post that occupies more than 1gb. I have deleted that post and now my page works as before, you can close this ticket. Thanks!
Hi,
ok, thank you for letting know
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Regards, Oliver