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  Public Ticket #2770404
Website Always Loading
Closed

Comments

  • Niran started the conversation

    - My friend just open a website for first time and a website still always loading.

    - First time, I think a server's problem. So, I was edit .httaccess for
    php_value max_execution_time 300 and php_value max_input_time 300 but can't fix.

    - Second Time, I think 2 Slider plugins're problem because unregistered (it added with WP theme).
    So, I was deactivate both but can't fix.

  •  7,092
    Oliver replied

    Hi,

    Sorry for delay, site is working for me now, did you managed with the issue?

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  • Niran replied

    For Firefox browser, I can open in normal mode but can't open in incognito mode.
    (because I did a website with Firefox normal mode)
    For Chrome browser, I can't oepn in both mode.

  •  7,092
    Oliver replied

    Hi,

    Sorry for delay, I was out of the office in few days.

    What did you make with the site in the last time? Before you faced this issue?

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver