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  Public Ticket #2807868
Activation issues
Closed

Comments

  • Juan started the conversation

    i can´t use this license on another installation. i already "deregistered" the links that i don´t use any more.

    In the support file says "

    4. By clicking on “Deregister” button you can deactivate the license for the selected installation

    In this way you can “unlink” this license to use it on another installation."

    I would like to know why i am having this kind of trouble.

  •  7,092
    Oliver replied

    Hi,

    What URL you can't activate?

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  •   Juan replied privately
  •  7,092
    Oliver replied

    Hi,

    take a look: https://codex-themes.com/thegem/documentation/#license-terms

    One regular license allows you to use TheGem on one localhost, one development and one final production website.  pls. login at https://codex-themes.com/thegem/license_manager/ and deregister this purchase code from the installations where you don't need it.

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver