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  Public Ticket #2827080
Issue with bakery recognizing active license.
Closed

Comments

  • ecollinsbilling started the conversation

    When I try to update the two Bakery plugins, I get an error :  Update failed: Purchase code verification failed. Activate TheGem


    The Purchase code is activated! Not sure where the issue is. 

  •  7,092
    Oliver replied

    HI!

    You don't need to activate any plugins included in the theme. All of the plugins included and required / recommended in our themes are being regularly updated via our own plugin repository.  Please note: for ensuring the highest quality of working as well as full compatibility we are releasing an updates of the plugins only after checking it on possible compatibility issues with our theme, wait a bit, soon will be updated.

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver