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  Public Ticket #2835098
Footer area not showing
Closed

Comments

  • diegobonati started the conversation

    Hi!

    With the last theme update our footer section stoped displaying and we can´t figure out how to display it again. Footer area is activated in "theme options" section, but it is still not showing.

    The footer we had is located at "appearance > widgets > footer widget area"

    Could you please check it out and see if the is a way to display the footer again?

    Regards

  •  7,123
    Oliver replied

    Hi,

    What was there? Custom footer or widgets? 

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  • diegobonati replied

    Hi!

    Widget. Widget was the one in  "appearance > widgets > footer widget area"

  •  7,123
    Oliver replied

    Can you deactivate third-party plugins?

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  • diegobonati replied

    It depends on the plug-in. Do you know which plug-in might be causing the error?

  •  7,123
    Oliver replied

    Sorry, for now, don't know, just leave activated gem elements and WPBackery page builder and check. 

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver