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  Public Ticket #2837719
Waiting for reply on license key stopped working 4 hours now!
Closed

Comments

  • Zepp61 started the conversation

    Hi, I bought: Cryption - ICO, Cryptocurrency & Blockchain WordPress Theme I'm testing it on different websites and then I remove it completely, alright?

    Now the license key stopped working and I was about to install it,  I delete, reinstall, delete etc . Very frustrating and time consuming, Ok, I removed everything even wp until I hear back from you. Help help help Hans

  •  7,123
    Oliver replied

    Hi,

    take a look: https://codex-themes.com/thegem/documentation/#license-terms

    One regular license allows you to use TheGem on one localhost, one development and one final production website.  pls. login at https://codex-themes.com/thegem/license_manager/ and deregister this purchase code from the installations where you don't need it.

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  • Zepp61 replied

    Worked like a charm, highly appreciated! Thanks

  •  7,123
    Oliver replied

    Welcome!

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver