It tells me it’s well activated and then won’t let me update it or watch the demos. It happens to me with two accounts I bought and two pages. Template activated and working. After the holidays it doesn’t work anymore How can I fix it?
Thanks,
Sorry, I don’t speak English and I write a little bad.
One regular license allows you to use TheGem on one localhost, one development and one final production website. pls. login at https://codex-themes.com/thegem/license_manager/ and deregister this purchase code from the installations where you don't need it.
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Good morning,
It tells me it’s well activated and then won’t let me update it or watch the demos.
It happens to me with two accounts I bought and two pages. Template activated and working. After the holidays it doesn’t work anymore
How can I fix it?
Thanks,
Sorry, I don’t speak English and I write a little bad.
Hi,
take a look: https://codex-themes.com/thegem/documentation/#license-terms
One regular license allows you to use TheGem on one localhost, one development and one final production website. pls. login at https://codex-themes.com/thegem/license_manager/ and deregister this purchase code from the installations where you don't need it.
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Regards, Oliver