Comments Axelaamd started the conversationAugust 21, 2021 at 8:24pmHello,I tried for a few weeks now to install a demo content - the main reason I bought the theme. I always receive the attached error - no matter what.The following are the steps I took before contacting you:1. I already contacted my host provider and he confirmed that the settings and limits are ok for the theme.2. I disabled the proxy and still nothing. 3. No internet problems.Please advise and help me out with this, what should I do next?Thanks,Alexandra Datcu 7,280Oliver repliedAugust 23, 2021 at 4:54amHi,Sorry for delay, pls. give me wp-admin, FTP access and link to the page you need to import.Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. Regards, Oliver Axelaamd replied privately 7,280Oliver repliedAugust 24, 2021 at 7:38amHi,Sorry for delay, can I make data base reset? (all your data will be removed)Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. Regards, Oliver Axelaamd replied privately 7,280Oliver repliedAugust 24, 2021 at 8:51amSorry for delay, pls. remove everything from the folder:/wp-content/uploadsand let me knowPlease note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. Regards, Oliver Axelaamd replied privately 7,280Oliver repliedAugust 24, 2021 at 1:48pmTake a look:https://lexadviser.com/Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. Regards, Oliver Axelaamd replied privately 7,280Oliver repliedAugust 25, 2021 at 7:26amHi, After the wp reset import working without the problems, I don't think you will face this issue again... Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. Regards, Oliver Sign in to reply ...
Hello,
I tried for a few weeks now to install a demo content - the main reason I bought the theme. I always receive the attached error - no matter what.
The following are the steps I took before contacting you:
1. I already contacted my host provider and he confirmed that the settings and limits are ok for the theme.
2. I disabled the proxy and still nothing.
3. No internet problems.
Please advise and help me out with this, what should I do next?
Thanks,
Alexandra Datcu
Hi,
Sorry for delay, pls. give me wp-admin, FTP access and link to the page you need to import.
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Regards, Oliver
Hi,
Sorry for delay, can I make data base reset? (all your data will be removed)
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Regards, Oliver
Sorry for delay, pls. remove everything from the folder:
/wp-content/uploads
and let me know
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Regards, Oliver
Take a look:
https://lexadviser.com/
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Regards, Oliver
Hi,
After the wp reset import working without the problems, I don't think you will face this issue again...
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Regards, Oliver