Take your website
To the next level
Discover our newly launched customization services and elevate your web projects to new heights.
Delegate tasks, save time, and unlock the power of professional WordPress outsourcing.

Okay
  Public Ticket #2896500
TheGem Portfolio grid
Closed

Comments

  • kayasorkin started the conversation

    Hi, the portfolio grid stopped working normally. It is not loading for editing at all; when I open the page with portfolio, it loads not properly; it shows no pics at all as a single category open. See the attached screenshots. 

    Thank you,

    Kaya

  •  7,092
    Oliver replied

    Hi,

    Sorry for delay, working for me now, did you manage the issue?

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  • kayasorkin replied

    No, for me the same not working, as I described....

  •  7,092
    Oliver replied

    Do you have SSL enabled on the domain?

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  • kayasorkin replied

    SSL wasn't installed for unknown reason, and now I managed to add it. However, it hasn't change the issue with that portfolio grid. It still doesn't load properly. I've checked on different devices, browsers and providers.  Please think about anything else...

  •  7,092
    Oliver replied

    Hi,

    Can you check it now? Should be working 

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  •  7,092
    Oliver replied

    I've changed http to https connection in the general options, here:

    https://annap32.sg-host.com/wp-admin/options-general.php

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  • kayasorkin replied

    Yes, it started working normally again. Thank you!

  •  7,092
    Oliver replied

    Welcome!

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver