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  Public Ticket #2920082
images disappeared on mobile
Closed

Comments

  •  2
    giuseppedb started the conversation

    Hi,

    as you can see from this video:
    https://drive.google.com/file/d/14rOoguFm14daCrfCKXtxDopbu2woLajb/view?usp=sharing
    t
    he images in homepage disappeared on mobile. Responsive is set to visible.

    How can i show these images on mobile?
    Thank you very much
    Best regards

    G.

  •  4,772
    Michael replied

    HI!

    You need to edit these mobile settings:

    2046001375.png

  •  2
    giuseppedb replied

    Hi, 

    i try to edit the mobile setting but as you can see from the attached video, the image is not visible.

    How can i show these images on mobile?

    Thank you

    Best regards

  •  2
    giuseppedb replied

    Please, read the previous message.

    I understand that some image are disabled on tablet, and other images are disabled on tablet and smatphone. Please, see the attached video.

    So it isn't useful to change the offset value if the image visibility is disabled.

    How can i enable the visibility of these images on mobile?

    Thank you.

  •  4,772
  •  2
    giuseppedb replied

    You did not read the previous message, as I asked you.
    As you can see from the attached video, even if the visibility on smartphones is active, the selected image is not seen.
    For a week I have been asking for support for this problem and unfortunately I receive answers that do not help in any way.
    Continuing like this it will take me a year to finish this job...
    Could you please tell me how to show all 3 images on smartphone?
    Thank you

  •  4,772
    Michael replied

    Can I temporarily activate English on your website?

  •  2
    giuseppedb replied

    Yes, you can do whatever is necessary to help me solve the problem.

    Thank you

  •  4,772
    Michael replied

    Done.

  •  2
    giuseppedb replied

    1) Thank you, but i need to know what you change exactly, because I need to repeat the operation for the other images on the page.

    2) Also I don't see the effect of motion on images scrolling the page (maybe parallax). How to add it like on desktop?

    Thank you


  •  4,772
    Michael replied

    1) I just turned it on and saved the responsive settings, then turned it off and it worked. Apparently there was some kind of Elementor bug.

    2) Can you pls provide more details with screenshots?

  •  2
    giuseppedb replied

    From this video you can see on desktop the effect of moving images when scrolling the page. I would like the same effect on mobile when scrolling.

    Thank you

  •  4,772
    Michael replied

    Use these settings:

    6817665718.png