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  Public Ticket #2924497
licencing
Closed

Comments

  •  1
    László Bihari started the conversation

    hi, 

    i purchused TheGem theme just about 10 days ago, installed and registered. Then decided to move my site to another hosting service. So I deregistered TheGem and then installed at the new host, but now it does not let me activate my TheGem theme, saying

    'This installation has been deregistered and can't be registered again with this purchase code. Please purchase an additional copy of theme in order to get a new valid activation key for this installation. In case of any questions please'

    Does this mean that I just throwed away 60 bucks because inactivated the theme? Please help! 

    Thx

    Laszlo Bihari

    Budapest, Hungary

  •  7,092
    Oliver replied

    HI,

    What URL you can't activate?

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  •  1
    László Bihari replied

    hey Olivier, 

    it is here: 

    http://bihari.video/

  •  7,092
    Oliver replied

    Should be working, pls. check

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  •  1
    László Bihari replied

    wow!

    Thank you Oliver, I am happy now! 

  •  7,092
    Oliver replied

    Welcome!

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver