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  Public Ticket #2970222
Demo Import not work
Closed

Comments

  • brachialo started the conversation
    January 31, 2022 at 2:05pm

    I get this error:

    Your current activated theme in not TheGem main parent theme. Please note, that this import works only with TheGem main parent theme. Please activate TheGem main parent theme before proceeding with import.


    Its not possible to Import Content. I have activated The Gem. Whats wrong? 

  •  7,280
    Oliver replied
    January 31, 2022 at 2:07pm

    Hi,

    Can you provide wp-admin and FTP access?

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  •   brachialo replied privately
  •   brachialo replied privately
  •  7,280
    Oliver replied
    February 1, 2022 at 6:58am

    Welcome!

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver