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  Public Ticket #2985514
Unable to download demo content
Closed

Comments

  • dame started the conversation

    Tried to download the demo (elementor and wpbakery) from production.. staging and vanilla localwp install.. all the same error - "attention - can't download files from the demo-content server"... is the content server down??

  •  7,122
    Oliver replied

    Hi, looks like a firewall on your server blocking requests to democontent.codex-themes.com (ip: 

    142.44.212.145). Please contact your server admin and ask them to whitelist this domain/ip. Thank you

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver