Hello. I notice I have two slider plugsins: Slider Revolution and LayerSlider.
Did both of those come with TheGem?
I just installed TheGem (and the "Modern Blog" demo) 24 hours ago, and I cannot get the LayerSlider slider plug-in to update. However, if it is not a plug-in from TheGem theme, perhaps I can deactivate it. If it came from TheGem, then please advise me if you can about its failure to update.
All of the plugins included and required / recommended in our themes are being regularly updated via our own plugin repository. Please note: for ensuring the highest quality of working as well as full compatibility we are releasing an updates of the plugins only after checking it on possible compatibility issues with our theme, pls. wait a bit, soon will be updated.
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Thanks, Oliver. I *greatly* appreciate your prompt reply but am still getting used to TheGem, Elementor, and thus also this support center, and I didn't realize that you'd replied!
Hello. I notice I have two slider plugsins: Slider Revolution and LayerSlider.
Did both of those come with TheGem?
I just installed TheGem (and the "Modern Blog" demo) 24 hours ago, and I cannot get the LayerSlider slider plug-in to update. However, if it is not a plug-in from TheGem theme, perhaps I can deactivate it. If it came from TheGem, then please advise me if you can about its failure to update.
Thank you so much for your help.
HI!
All of the plugins included and required / recommended in our themes are being regularly updated via our own plugin repository. Please note: for ensuring the highest quality of working as well as full compatibility we are releasing an updates of the plugins only after checking it on possible compatibility issues with our theme, pls. wait a bit, soon will be updated.
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Regards, Oliver
Thanks, Oliver. I *greatly* appreciate your prompt reply but am still getting used to TheGem, Elementor, and thus also this support center, and I didn't realize that you'd replied!
You're welcome!
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Regards, Oliver
Hi, Michael. You addressed my issue, so how can I close the ticket? If only Codex Themes support can close a ticket, then you may close this one. :)
Regards,
Scott
Welcome!
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Regards, Oliver
Please close this ticket.
:)
Hi.
ok.
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Regards, Oliver