Hi.
I have problem with my footer template. I want to change footer globally on my webpage but when I'm doing it by TheGem footer settings it doesn't work. Footers is enabled globally and at every single type of page. When Im enabling footer in one single page but not in TheGem settings - it works but i have 3 types of footers (one from my template and rest i don't know from where). Can you help me please?
In the second attachment you can see what I mean by Wordpress footer setting. When I will turn it on i will have 3 types of footer on my page.
I did everything like in this documentation. My WPBakery is also like in your example. What caught my attention was default template for post types. Every type is "none" and i can't change it. Maybe it should be like this but I don't know.
Hi. I have problem with my footer template. I want to change footer globally on my webpage but when I'm doing it by TheGem footer settings it doesn't work. Footers is enabled globally and at every single type of page. When Im enabling footer in one single page but not in TheGem settings - it works but i have 3 types of footers (one from my template and rest i don't know from where). Can you help me please? In the second attachment you can see what I mean by Wordpress footer setting. When I will turn it on i will have 3 types of footer on my page.
HI,
Can you provide wp-admin access?
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Regards, Oliver
My website is located on localhost.
Can you set the site to any test hosting? I need to see your settings..
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Regards, Oliver
I don't have any free domain and ftp to do it. I can send you any screenshot you want :)
Can you check custom footers?
https://codex-themes.com/thegem/documentation/footer-builder/
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Regards, Oliver
I did everything like in this documentation. My WPBakery is also like in your example. What caught my attention was default template for post types. Every type is "none" and i can't change it. Maybe it should be like this but I don't know.
Hi,
Can you set the site to any test hosting?
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Regards, Oliver