I am a new to all of this process, I bought a theme from TheGem to have the logistic theme only, I do not think that is is what happened. Now how to fix that?"
It is my first time to buy a theme. I observed that if I decided to buy a them as it is, there is no option for12 months support, and here I got confused and I decided to buy the that I bought, I though that option will let me choose the theme that I need later but I discover my mistake later. I do not want the theme that I bought, I want the logistic theme with 12 month of support.
I am a new to all of this process, I bought a theme from TheGem to have the logistic theme only, I do not think that is is what happened. Now how to fix that?"
my purchase code: 851008a2-b528-4303-b4b5-87414ef2c33d
the theme I want : https://codex-themes.com/thegem/starting_page/themes.php?page=thegem-logistics
It is my first time to buy a theme. I observed that if I decided to buy a them as it is, there is no option for12 months support, and here I got confused and I decided to buy the that I bought, I though that option will let me choose the theme that I need later but I discover my mistake later. I do not want the theme that I bought, I want the logistic theme with 12 month of support.
do themes at TheGem support Arabic language ?
Hi, sorry for this delay because of the weekend.
TheGem theme is one theme which includes multiple demos. The logistic demo is also included in the package, you just need to make a demo import of this demo, please refer to https://codex-themes.com/thegem/documentation/#one-click-import-of-demo-content
By purchasing the theme there is always two options for support: 6 months and 12 months. If you have chosen 6 months but want to extend, you can always do it in this way https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support
Yes, TheGem is 100% RTL theme and support Arabic.
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Regards, Oliver