"problem with template" (#3032877) / CodexThemes

Sophie_Digital_Solutions started the conversation
April 27, 2022 at 2:08pm
Good day

the template I bought had an animation in the main banner where the letters changed... when I install the theme I don't get that animation

this is the template https://codex-themes.com/thegem/starting_page/megamarch.php?page=construction-page-01
7,121
Oliver replied
April 27, 2022 at 2:16pm
Hi,
Sorry, it's our new feature, not included to import yet, pls. use the heading widget to add it. Take a look:
https://codex-themes.com/thegem/documentation/elementor/#animated-heading
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.

Regards, Oliver
Sophie_Digital_Solutions replied
April 27, 2022 at 2:42pm
the animation that it tells me is not the one I need... I need the animation of the words that are in yellow in the template
https://codex-themes.com/thegem/starting_page/megamarch.php?page=construction-page-01
please, help me
7,121
Oliver replied
April 28, 2022 at 6:43am
Hi,

pls. provide wp-admin access
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.

Regards, Oliver