We've updated all the active plug-ins and connected the Elementor properly, but the issue is still there. The reCAPTCHA doesn't want to show on the website.
As for updating the theme, that will be a bit challenging at the moment.
Since you have updated the plugin, you need to update the theme as well, because you are currently using different versions, this can cause problems on your site.
Have you checked the workability of this functionality and the default theme of Wordpress?
You are using a third-party plugin to add reCAPTCHA. In order to check whether TheGem theme is the cause of this problem, you need to check the functionality of this function with the default Wordspres theme. If the functionality doesn't work with the default theme, you will need to contact Elementor Pro support.
We've been trying to install the Recaptcha onto our website but every time we get an error, or the Recaptcha doesn't want to show in the form.
HI!
Sorry, https://magnati.com/ulogin/ link is incorrect.
Sorry for that, Here's the cprrst link: https://www.magnati.com/ulogin/
How exactly did you put Recaptcha on your site?
By editing the page using elemator and adding it from the elemantor form builder
Can you pls provide more details with screenshots?
Also please read this article:
https://contactform7.com/recaptcha/
Here's a walk through video of the entire problem, https://www.awesomescreenshot.com/video/13549710?key=67de612882d301bbc9637111ed00a8b8
The same issue happened when we tried using Contact Form 7, I think the main issue is that the Recaptcha isn't showing on the website at all.
First, please explain to me how you added this element to the page if it is not available.
https://prnt.sc/y4ztpfj5gjYd
As you see from the video, the form is already there, so I just edit what's there.
Please update the plugins and theme to the latest versions.
Also connect the plugin Elemitor Pro correctly, it is not currently connected correctly on your site.
https://www.magnati.com/wp-admin/admin.php?page=elementor-license
Hey Michael,
We've updated all the active plug-ins and connected the Elementor properly, but the issue is still there. The reCAPTCHA doesn't want to show on the website.
As for updating the theme, that will be a bit challenging at the moment.
Since you have updated the plugin, you need to update the theme as well, because you are currently using different versions, this can cause problems on your site.
Have you checked the workability of this functionality and the default theme of Wordpress?
We're not using the default theme of WordPress, we're using The Gem
You are using a third-party plugin to add reCAPTCHA. In order to check whether TheGem theme is the cause of this problem, you need to check the functionality of this function with the default Wordspres theme. If the functionality doesn't work with the default theme, you will need to contact Elementor Pro support.