1 have downloaded one of your website themes called TheGem, and I already Installed it and upload it in the Wordpress website. I have followed every single step in the support page, even though I get the same error. I have uploaded a picture to see the real problem.
Hi there,
How are you doing today?
1 have downloaded one of your website themes called TheGem, and I already Installed it and upload it in the Wordpress website. I have followed every single step in the support page, even though I get the same error. I have uploaded a picture to see the real problem.
Hi,
Sorry for delay, please take a look:
https://help.market.envato.com/hc/en-us/articles/202821510
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Regards, Oliver