"Font" (#3208733) / CodexThemes

Comments

Andy Coteman started the conversation
January 16, 2023 at 12:49pm
Hello
Hope you are well
The GemTheme default font in Chrome seems to change back to a default Times New Roman (see4 attachment theme font.png)

Firefox seems to display the theme font OK (theme font CORRECT.png)

Is there a compatabiltiy issue with the current theme and Chrome please?

Chrome is up to date

Version 109.0.5414.75 (Official Build) (64-bit)

Attached files: theme font.png
theme font. CORRECT.png
6,918
Oliver replied
January 17, 2023 at 7:29am
Hi,
Sorry for delay, working fine for me in the last Chrome version, did you manage the issue?
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.

Regards, Oliver
Andy Coteman replied
January 23, 2023 at 3:44pm
Hi Oliver
Still not working correctly I'm afarid and issue is occurng on more than one PC.
Chrome seems to default to the Serif font
The actual website font on menu is Montserrat
This issue also occurs on Edge but not Firefox
On Version 5.7.0 of the Gem theme
After mutliple CTRL F5 Crome does eventually refresh with the montserrat font

Attached files: montserrat.png
Serif.png
6,918
Oliver replied
January 24, 2023 at 5:30am
Hi,
Can you deactivate server caching and provide wp-admin access?
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.

Regards, Oliver
Andy Coteman replied privately
6,918
Oliver replied
January 25, 2023 at 6:11am
Hi,
Working for me without problems, take a look:
https://screenrec.com/share/hzVPlWjdeB
Also checked it here:
https://www.browserstack.com/
The same, all is ok...
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.

Regards, Oliver