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  Public Ticket #3212698
Demo Content
Closed

Comments

  • tootru2breal started the conversation

    I've imported the Gym and Fitness demo content just fine. However, certain images and items will not load. All I see is the loading animation/gif. Trying to narrow down the issue. I do get the error for "jQuery is not defined" and another warning of all images are not secured.

  •  7,092
    Oliver replied

    HI,

    Sorry for delay, can you provide wp-admin access?

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  • tootru2breal replied

    What type of access (role) do you need? And to what email address?

  •   Oliver replied privately
  •   Oliver replied privately
  •   tootru2breal replied privately
  •  7,092
    Oliver replied

    Hi,

    Sorry for delay, don't see anything on mail, can you send it one more time? 

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  •   tootru2breal replied privately
  •  7,092
    Oliver replied

    Hi,

    Sorry for delay, there was JS issue that seems like caused SiteGround Optimizer plugin, after the plugin deactivation everything is ok, please use our speed optimization tools and everything will be ok:

    https://codex-themes.com/thegem/documentation/performance-optimizations/


    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  • tootru2breal replied

    Thank you! That worked. I appreciate it.

  •  7,092
    Oliver replied

    You are very welcome!

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver