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  Public Ticket #3214529
license
Closed

Comments

  • Temidayo started the conversation

    I purchased a licence for  TheGem - Creative Multi-Purpose & WooCommerce WordPress Theme. I have never used the theme for any website. Now I want to use it for a clients website, while trying to activate it using this code bb6dbf34-932a-4da4-9d94-e38185aede74
     I get this error message: You have exceeded the max. number of activations, allowed by this activation key. please can you provide me with a new ket I could use? Thanks 

  •  7,121
    Oliver replied

    Hi,

    take a look: https://codex-themes.com/thegem/documentation/#license-terms

    One regular license allows you to use TheGem on one localhost, one development and one final production website.  pls. login at https://codex-themes.com/thegem/license_manager/ and deregister this purchase code from the installations where you don't need it.

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver