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  Public Ticket #3258313
Preloader
Closed

Comments

  • Rocko_Bar started the conversation

    Hi,

    How do I disable preloader? It's disabled by default in theme options / theme layout but it still appears on the website? Tried clearing cache in elementor, wp rocket, browser.... and nothing helps!

    Not that's important but can't even choose one of four styles from theme options, it always shows the same one (screenshot 2) but anyway, I don't want to use any so I just need it permanently disabled.

    Thank you.

    Attached files:  disabled.png
      enabled.png

  • Rocko_Bar replied

    Anything please?

  •  7,092
    Oliver replied

    HI!

    CSS example:

    .slideshow-preloader  {
    display: none !important;
    }

     

    3938581396.jpg

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  • Rocko_Bar replied

    No luck with that, it's still there.

  •  7,092
    Oliver replied

    Hi,

    Can you provide wp-admin access?

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  •   Rocko_Bar replied privately
  •  7,092
    Oliver replied

    Hi,

    I deactivated it in the page settings:

    https://screenrec.com/share/yWPmKw8AQl

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  • Rocko_Bar replied

    Awesome. That should be it, no more questions left. :)

    Thanks again!

  •  7,092
    Oliver replied

    You're welcome!

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver