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  Public Ticket #3288749
Difficulty in istalling the Demo content
Closed

Comments

  •  1
    JimiLesPol started the conversation
    March 10, 2023 at 7:59am

    Hello,

    I am facing a difficulty in installing the demo content for Gem Elementor. I have verified that we have greater values in the recomended settings. Could you assist me? The issue has to do with an Ajax Request.

    Thank you in advance!

    Best Regards

    Attached files:  execution_time.PNG
      filesize.PNG
      input_vars.PNG
      memory_limit.PNG

  •  7,092
    Oliver replied
    March 10, 2023 at 8:30am

    Hi,

    Can you provide wp-admin access and link to the page you need to import?

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  •  1
    Eduardo replied
    June 5, 2023 at 12:36pm

    I have the same problem. The php requirements are correct but insite has an ajax execution problem.

  •  7,092
    Oliver replied
    June 5, 2023 at 12:38pm

    Hi Eduardo,

    please create a new ticket and provide there wp-admin and FTP access, we'll check it out

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver