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  Public Ticket #3301970
Blog Post Slider not loading
Closed

Comments

  • Drouminex started the conversation
    March 14, 2023 at 9:05am

    Hi there,

    Our website is still in development. We experience an issue with the WordPress blog slider that is not loading once the page loads but only after refreshing the page. Can you please help us solve this issue?

    thanks

    Attached files:  Screenshot 2023-03-14 at 11.02.56 AM.png
      Screenshot 2023-03-14 at 11.03.10 AM.png

  •  7,121
    Oliver replied
    March 14, 2023 at 9:06am

    Hi,

    Can you provide wp-admin access?

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  • Drouminex replied
    March 14, 2023 at 9:07am

    the element in question is the Blog Slider Gem Element applied with Elementor

  •   Drouminex replied privately
  •  7,121
    Oliver replied
    March 14, 2023 at 12:24pm

    Hi,

    Can you check it now?

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  • Drouminex replied
    March 14, 2023 at 3:23pm

    just checked from incognito and the issue seems to persist

  • Drouminex replied
    March 14, 2023 at 3:24pm

    cleared cache and now its working.

    i will keep you posted if it breaks again

  •  7,121
    Oliver replied
    March 15, 2023 at 6:19am

    Don't hesitate to contact us if you need help

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver