I purchased the theme last week and our developer set up the license in the localhost by mistake. When we are trying to install it in a LIVE environment it is giving the following message
"You have exceeded the max. a number of activations, allowed by this activation key."
I am providing you the credentials below, please activate the license.
One regular license allows you to use TheGem on one localhost, one development and one final production website. pls. login at https://codex-themes.com/thegem/license_manager/ and deregister this purchase code from the installations where you don't need it.
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
I purchased the theme last week and our developer set up the license in the localhost by mistake. When we are trying to install it in a LIVE environment it is giving the following message
"You have exceeded the max. a number of activations, allowed by this activation key."
I am providing you the credentials below, please activate the license.
Hi,
take a look: https://codex-themes.com/thegem/documentation/#license-terms
One regular license allows you to use TheGem on one localhost, one development and one final production website. pls. login at https://codex-themes.com/thegem/license_manager/ and deregister this purchase code from the installations where you don't need it.
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Regards, Oliver
Thank you, Oliver. That was a great help.
Welcome!
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Regards, Oliver