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  Public Ticket #3333407
Exceeded The Activations
Closed

Comments

  • AlreemMotors started the conversation

    Dear Codex Team,

    I need your help,  after I purchased the gem theme I tried to install & work with the localhost using the xampp. But it didn't work properly I got some errors. Then I tried a few different devices my office PC & my personal laptops but it had been shown the same errors. Then I moved to "Local By Flywheel"  Now I think it will be ok but now I got this message: "You have exceeded the max. number of activations, allowed by this activation key. So please give me some solutions for this case.

    I hope your support as soon as possible because I have to submit this project soon.

    Thank you

    Attached files:  WhatsApp Image 2023-03-26 at 1.12.24 PM.jpeg
      WhatsApp Image 2023-03-26 at 12.33.46 PM.jpeg

  •  7,092
    Oliver replied

    Hi,

    take a look: https://codex-themes.com/thegem/documentation/#license-terms

    One regular license allows you to use TheGem on one localhost, one development and one final production website.  pls. login at https://codex-themes.com/thegem/license_manager/ and deregister this purchase code from the installations where you don't need it.

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  • AlreemMotors replied

    Hi Oliver,

    It's solved
    Thank you very much for your support

    Best regards,

    supun.

  •  7,092
    Oliver replied

    Welcome!

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver