Take your website
To the next level
Discover our newly launched customization services and elevate your web projects to new heights.
Delegate tasks, save time, and unlock the power of professional WordPress outsourcing.

Okay
  Public Ticket #3333944
Impossible to use ELEMENTOR
Closed

Comments

  • brenda1976 started the conversation

    Does not work at all with Elementor! The demo pages only work with WP Bakery. I lost my money

  •  7,121
    Oliver replied

    Hi, did you install TheGem Elementor theme version? TheGem comes with two theme versions: TheGem WPBakery and TheGem Elementor. After downloading the main theme package you just need to unzip it, here you will find TheGem_WPbakery.zip and TheGem_Elementor.zip files. If you wish to use Elementor's version, simply install TheGem_Elementor.zip as described in our documentation https://codex-themes.com/thegem/documentation/#installing-thegem-in-wordpress-admin - here you will find all demos for Elementor.

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  •  7,121
    Oliver replied

    Hi, do you need any further assistance in this regard? Kindly let us know. 

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver