Comments Guido Claßen started the conversationApril 3, 2023 at 11:07amWe have a problem at the bottom of the TheGem theme. We change the text info, but it only appears in the desktop view. On mobile devices, the old version appears even if we clear the cache. Is there a possibility that we have overlooked?Attached files: Bildschirmfoto 2023-04-03 um 12.39.11.png Bildschirmfoto 2023-04-03 um 10.50.58.png 7,092Oliver repliedApril 3, 2023 at 11:21amHi,I see custom CSS file is missing:https://ibe-nrw.de/wp-content/themes/thegem-elementor/css/custom-cZIb64td.cssplease provide FTP access, I'll check it outPlease note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. Regards, Oliver Sign in to reply ...
We have a problem at the bottom of the TheGem theme. We change the text info, but it only appears in the desktop view. On mobile devices, the old version appears even if we clear the cache. Is there a possibility that we have overlooked?
Attached files: Bildschirmfoto 2023-04-03 um 12.39.11.png
Bildschirmfoto 2023-04-03 um 10.50.58.png
Hi,
I see custom CSS file is missing:
https://ibe-nrw.de/wp-content/themes/thegem-elementor/css/custom-cZIb64td.css
please provide FTP access, I'll check it out
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Regards, Oliver