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  Public Ticket #3355917
support, portfolio and home page
Closed

Comments

  • Carlo started the conversation

    Hi, I have 3 questions:

    1) how to add links to a portfolio image?
    to be directed to the wallet or an external link?

    2) I would like to change my home : socialkraken.eu
    I've already downloaded the new page and I'm editing it, just finished making it the new home, is there a specific procedure or do I just have to change the slug?

    3)I received an email from your company to make an update TheGem - Creative Multi-Purpose & WooCommerce WordPress Theme by CodexThemes is now available on your Downloads page.

    Could you explain me the procedure to perform to make this update?


    Thanks for the support

    Attached files:  Screenshot 2023-04-25 alle 08.34.28.png

  •  7,120
    Oliver replied

    Hi, thank you for your request. 

    1. Each portfolio item in grid can be edited here https://prnt.sc/qxLHrkg2t_Ob While editing, scroll down to page options. Here you will see this settings https://prnt.sc/ANCb9rgwawD_ - in this way you can add multiple different click actions for the image displayed in grid. Kindly check the documentation https://codex-themes.com/thegem/documentation/thegem-portfolio/#introduction

    2. To setup a homepage, go to Settings - Reading in your WordPress admin menu https://prnt.sc/8HqlqLT3eXGt and here https://prnt.sc/JgleVA5NWzcG you can set the page to be displayed as your homepage

    3. How to update theme and plugins: https://codex-themes.com/thegem/documentation/#updating-theme 

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  • Carlo replied

    Subject: Help Needed: Removing the top and rectangles in the nav menu

    Dear Support Team,

    I'm reaching out for help with two issues on my website:

    I would like to remove the top of my new home page, which contains the following information: ( "124 Grand Rue, 6791 Athus+352 661 28 19 81, [email protected]https://socialkraken.eu Sign up now. ")

    Please advise me on how to remove this section. I've noticed some rectangles surrounding the navigation menu on my website. Is there a way to delete these rectangles? Thanks for your help in resolving these issues. I look forward to your replies and instructions on how to proceed.

    I have attached a screenshot to help you better understand my request.

    Best regards Carlo

    Attached files:  Screenshot per supporto.png

  •  7,120
    Oliver replied

    Hi,

    You can deactivate it in the theme options, take a look:

    https://prnt.sc/MFETDTifXWnI

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver