Take your website
To the next level
Discover our newly launched customization services and elevate your web projects to new heights.
Delegate tasks, save time, and unlock the power of professional WordPress outsourcing.

Okay
  Public Ticket #3355917
support, portfolio and home page
Closed

Comments

  • Carlo started the conversation

    Hi, I have 3 questions:

    1) how to add links to a portfolio image?
    to be directed to the wallet or an external link?

    2) I would like to change my home : socialkraken.eu
    I've already downloaded the new page and I'm editing it, just finished making it the new home, is there a specific procedure or do I just have to change the slug?

    3)I received an email from your company to make an update TheGem - Creative Multi-Purpose & WooCommerce WordPress Theme by CodexThemes is now available on your Downloads page.

    Could you explain me the procedure to perform to make this update?


    Thanks for the support

    Attached files:  Screenshot 2023-04-25 alle 08.34.28.png

  •  7,092
    Oliver replied

    Hi, thank you for your request. 

    1. Each portfolio item in grid can be edited here https://prnt.sc/qxLHrkg2t_Ob While editing, scroll down to page options. Here you will see this settings https://prnt.sc/ANCb9rgwawD_ - in this way you can add multiple different click actions for the image displayed in grid. Kindly check the documentation https://codex-themes.com/thegem/documentation/thegem-portfolio/#introduction

    2. To setup a homepage, go to Settings - Reading in your WordPress admin menu https://prnt.sc/8HqlqLT3eXGt and here https://prnt.sc/JgleVA5NWzcG you can set the page to be displayed as your homepage

    3. How to update theme and plugins: https://codex-themes.com/thegem/documentation/#updating-theme 

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  • Carlo replied

    Subject: Help Needed: Removing the top and rectangles in the nav menu

    Dear Support Team,

    I'm reaching out for help with two issues on my website:

    I would like to remove the top of my new home page, which contains the following information: ( "124 Grand Rue, 6791 Athus+352 661 28 19 81, [email protected]https://socialkraken.eu Sign up now. ")

    Please advise me on how to remove this section. I've noticed some rectangles surrounding the navigation menu on my website. Is there a way to delete these rectangles? Thanks for your help in resolving these issues. I look forward to your replies and instructions on how to proceed.

    I have attached a screenshot to help you better understand my request.

    Best regards Carlo

    Attached files:  Screenshot per supporto.png

  •  7,092
    Oliver replied

    Hi,

    You can deactivate it in the theme options, take a look:

    https://prnt.sc/MFETDTifXWnI

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver