An error occurred while updating TheGem: Purchase code verification failed. Activate TheGem - when I go into my "The Gem Dashboard" - It tells me my license is valid
One regular license allows you to use TheGem on one localhost, one development and one final production website. pls. login at https://codex-themes.com/thegem/license_manager/ and deregister this purchase code from the installations where you don't need it.
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Hi, my website isn't updating with your theme.
An error occurred while updating TheGem: Purchase code verification failed. Activate TheGem - when I go into my "The Gem Dashboard" - It tells me my license is valid
What it tells me in the Gem Dashboard: Thank you, your purchase code is valid. TheGem has been activated. Begin installing plugins...
Hi,
take a look: https://codex-themes.com/thegem/documentation/#license-terms
One regular license allows you to use TheGem on one localhost, one development and one final production website. pls. login at https://codex-themes.com/thegem/license_manager/ and deregister this purchase code from the installations where you don't need it.
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Regards, Oliver
Fixed it. thank you
Welcome!
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Regards, Oliver