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  Public Ticket #3359992
Elementor Update
Closed

Comments

  • Nassimghadhab started the conversation

    Hi,

    How can I update elementor manually ?
    Following the last theme update, the version of elementor remained at 3.11.2.
    There is a certain instablity for the poster in tablet mode since.
    Elementor pro show me message as attachment

    Attached files:  ELEMENTOR UPDATE.png

  •  7,092
    Oliver replied

    Hi, kindly recheck now - the notification about the 3.12.2 update should appear in your WP admin dashboard. 

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  • Nassimghadhab replied

    Hi, Thank you, same scenario for version 3.13

    Can't I do it myself and not bother you for every update ?

  •  7,092
    Oliver replied

    Hi,

    All of the plugins included and required / recommended in our themes are being regularly updated via our own plugin repository.  To ensure high quality performance as well as full compatibility, we release plugin updates only after checking them for possible compatibility issues with our theme, so there may be a 3-4 day delay for us to check them. 

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver

  • Nassimghadhab replied

    Hi,

    is there anything new ?

  •  7,092
    Oliver replied

    HI,

    Can you provide wp-admin access?

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver