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  Public Ticket #3376241
Lightbox for Vimeo videos is not working
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  • russpond started the conversation

    A few weeks ago, my Vimeo videos that were embedded in the website always played in a Lightbox on the website. At the top of each page, there's a "PLAY REEL" button that would launch a demo video in a Lightbox but on the toppupmedia.com website. Same with the portfolio links at the bottom of the home page. This Lightbox has worked for the past few years without any issues. But, something has changed. I'm not sure if it was the theme, or something with Vimeo, but now when using Safari and Firefox on a Mac, those links just go to the video on Vimeo.com instead of playing the video in a Lightbox. The Lightbox works in Chrome for Mac, but not Safari or Firefox for Mac. I just upgraded the theme to the latest 5.8 version, but it still doesn't work. Any thoughts on what is causing this?

  •  7,092
    Oliver replied

    Hi,

    Sorry for delay, as I see there used your custom solution:

    https://prnt.sc/En_FOywcRGAJ

    From the child theme, something wrong in your code.. 

    Why are you not using our portfolio shortcode?

    https://codex-themes.com/thegem/documentation/#portfolio-grid 

    There you can make it on few clicks..

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver