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  Public Ticket #3385426
WPBakery Page Builder update failure
Closed

Comments

  • Emanuele started the conversation
    June 4, 2023 at 10:01pm

    Hello,

    I have a problem with the plugin WPBakery Page Builder when I try to update it from the version 6.11.0 to 6.13.0 I get a message saying "Update failed: Please visit the subscriptions page and renew to continue receiving updates."

    Can you please explain me what I should do?

    Thank you

  •  7,092
    Oliver replied
    June 5, 2023 at 5:36am

    Hi,

    please wait a bit, we're testing it on compatibility with the theme, today will be updated in our repository.

    Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list. 

    Regards, Oliver