I have purchased TheGEm license key,but when i'm updating it's plugin an error is showing saying (Update failed: Purchase code verification failed. Activate TheGem).please can you help me.
One regular license allows you to use TheGem on one localhost, one development and one final production website. pls. login at https://codex-themes.com/thegem/license_manager/ and deregister this purchase code from the installations where you don't need it.
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Hello dear,
I have purchased TheGEm license key,but when i'm updating it's plugin an error is showing saying (Update failed: Purchase code verification failed. Activate TheGem).please can you help me.
Thank you
Hi,
take a look: https://codex-themes.com/thegem/documentation/#license-terms
One regular license allows you to use TheGem on one localhost, one development and one final production website. pls. login at https://codex-themes.com/thegem/license_manager/ and deregister this purchase code from the installations where you don't need it.
Please note if you comment on your ticket before we reply, your ticket will be pushed down of the tickets list.
Regards, Oliver